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The Service Systems Toolbox By John Bicheno
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- Sales Rank: #259678 in Books
- Brand: Brand: Picsie Books
- Published on: 2011-10-01
- Original language: English
- Number of items: 1
- Dimensions: 10.00" h x .73" w x 7.01" l, 1.35 pounds
- Binding: Paperback
- 352 pages
- Used Book in Good Condition
About the Author
John Bicheno is Reader in Operations Management at the University of Buckingham.
Bryan B. R. Elliott is Senior Lecturer in Operations Management at Bolton Business School, Bolton Institute of Higher Education.
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